Split. Active in Romania for more de 25 years, ING Bank pioneered the local banking industry, bringing innovation in the life of its Produktmanager (w/m/d) Brokerage am Standort Frankfurt oder Nrnberg Neugierig, kommunikativ und angetrieben von einer Leidenschaft fr Wertpapiere? <> 1100 0 obj <> Each and every factor that is related to the product life-cycle isproduct management. The role may specifically be titled securities analyst, research analyst, equity analyst, investment analyst, or ratings analyst. At ING Business Lending we are continuously improving the processes of our business customers. Team Typically there should be three teams that you can hire. 30 Interswitch and Kenswitch ATMs - Kshs. To identify the influence of price and . [642 0 R 646 0 R 647 0 R 648 0 R 649 0 R 650 0 R 654 0 R 655 0 R 655 0 R 655 0 R 655 0 R 655 0 R 657 0 R 658 0 R 658 0 R 658 0 R 658 0 R 658 0 R 660 0 R 661 0 R 661 0 R 661 0 R 661 0 R 661 0 R 663 0 R 664 0 R 664 0 R 664 0 R 664 0 R 664 0 R 666 0 R 667 0 R 667 0 R 667 0 R 667 0 R 667 0 R 668 0 R 671 0 R 673 0 R 675 0 R 677 0 R 679 0 R 680 0 R 681 0 R 682 0 R 683 0 R 687 0 R 688 0 R 688 0 R 688 0 R 688 0 R 690 0 R 691 0 R 691 0 R 691 0 R 693 0 R 694 0 R 694 0 R 694 0 R 695 0 R 695 0 R 695 0 R 696 0 R 699 0 R 701 0 R 703 0 R 704 0 R 707 0 R 709 0 R 711 0 R 712 0 R 715 0 R 717 0 R 719 0 R 720 0 R 723 0 R 725 0 R 727 0 R 728 0 R 731 0 R 733 0 R 735 0 R 736 0 R 739 0 R 741 0 R 743 0 R 744 0 R 747 0 R 749 0 R 751 0 R 752 0 R 755 0 R 757 0 R 759 0 R 760 0 R 763 0 R 765 0 R 767 0 R 768 0 R 771 0 R 773 0 R 775 0 R 776 0 R 777 0 R 778 0 R 779 0 R 645 0 R 645 0 R 645 0 R 645 0 R] Consider these key six tactics typically utilized by special operations teams: Purpose. Advantages of CRM concept is reflected at operational, tactical and strategic level (detailed description in Table 2). Download it for lot more details. Projects; Property; Tutor; News; Blog; Books; Weather +234 813 0686 500 +234 809 3423 853 . 1147 0 obj Traditional Banking is slowly making way for the Digital Age, and this is a pivotal time to realize the potential of Product Management in the Banking Industry. If you are highly intrigued by what . About. Consequently, products and services development is crucial to bank's business values, strategic positioning and profit. 170 0 obj This is NOT a book! 1.7 DEFINITION OF TERMS. The upgrade of capital management practices should help banks bridge risk and strategy to address business model challenges and opportunities. The . 1. Google Scholar | Crossref | ISI With this comes the following function like branding, marketing, etc. III. (Chichester: Wiley, 2002) Chapters 2, 4, 5, 6 and 7. Produktmanager (m/w/d) Brokerage am Standort Frankfurt oder Nrnberg Neugierig, kommunikativ und angetrieben von einer Leidenschaft fr Wertpapiere? The sample product and brand management can be achieved by the various steps and stages that can be acquired if you download the product template. Explore project topics and research ideas related to the role of product management in the banking of service . Abstract The present paper aims at explaining the relationship between some variables of service quality, overall quality of e-banking services and customer satisfaction in Bank Industry in Ahwaz city (Iran). <>/Metadata 1236 0 R/Pages 2 0 R/StructTreeRoot 117 0 R/Type/Catalog>> BAI is Bank Administration Institute and BAI Center, BAI Learning & Development Terms of Service, Six tactics for developing banking products. Product Owner Cards Permanent contract, Full-time, Brussels Your role & work environment As a Product Owner being part of the Payments Tribe - Cards, it is your responsibility to ensure that customer experience is smart, personalized and seamless with digital and user friendly processes taking Bank Mendes Gans is looking for a Product Owner /Product ManagerChannels Organisation Bank Mendes Gans (BMG) is a niche bank for liquidity and information management services, providing customized global liquidity management solutions for multinational corporate companies around the globe. 2.2 Project management 12 2.3 Traditional Project Management 12 2.4 Agility 14 2.5 Agile Project Management 15 2.6 Agile Manifesto 16 2.7 Different approaches 18 2.7.1 Dynamic Systems Development Method/Dynamic Solutions Delivery Model (DSDM) 18 2.7.2 Crystal Methods 18 2.7.3 Feature- Driven Development (FDD) 19 2.7.4 Lean Development (LD) 19 The organizational functions like the planning, forecasting, production, marketing of the product are in the product life-cycle. Rather than examine these hypotheses separately, researchers should explore the relative merits of the methods for achieving functional integratin. From the production process to the marketing, the management team works hard for maximum sales of the product. Mr. Moultrie is director, Advisory Services, for Franklin, Mass.-based Saylent Technologies, Inc., which provides financial institutions with analytic software and services that improve profitability and product innovation. In the corporate sector this is particularly true and a structured, methodical, yet flexible, approach is required. The job and work environment For our Commercial Finance (Comfin) Customer Journey team, we are looking for an enthusiastic and experienced Data Analyst with a focus on data-delivery and analytics. The structural and process dimensions focus on the actions taken to achieve functional integration. From the origin of commercial banking, the cost of its key ingredient money was controlled. The focus of CRM helped banks to understand the customer's current . Table 2. Download it for a better understanding the product management. The opportunity Would you like to be the driving force behind bank innovation? endobj Download the pharmaceutical product management templates for use in the system. The new world of banking that we work in requires a new approach to keep product development as the engine of revenue growth rather than the anchor holding it back. endobj TECHNOLOGIES: VB, Visual Studio, Visual InterDev, Access, SQL Server, Classic ASP, VBScript, JavaScript, HTML. To find out the difficulties environment in the process of product management in first bank and. Customer Journey Expert - Product Management III. endobj . Product Manager (w/m/d) - Girokonto am Standort Frankfurt Sie transformieren Analysen in Anforderungen, finden schnell kundenorientierte Lsungen und sind daruber hinaus ein Kommunikationstalent? And product management helps the products to attain their very brand image and reputation. In a world of evolving regulation, rapid digitisation and changing customer preferences the role of the product manager is becoming more important than ever before. 297 0 obj Product management is the arrangement of the overall service that is put forward by the management team. Customer retention is potentially an effective tool that banks can use to gain a strategic advantage and survive in todays ever-increasing banking competitive environment. Microsoft Office Word 2007 BANK: Any person who carries on banking business and includes a commercial bank, an acceptance house, discount house and other financial institution. to encourage broader senior management support for the effort. That feedback loop is the least expensive and highest value marketing your bank can do and it all starts with a surprise. Simplicity. Product management is one of the most important functions in marketing. <> The commercial banking industry has undergone significant change in the past 15 years. The branding of the product is done by the management team so download it for better use and results. <> The company management is dealing with the various things in the company and its products. 1129 0 obj 812 0 obj 4(5), 107-111, Prof. Akinyomi Oladele John (FCA, FIARSA, ACTI), HighPerformance Product Management: The Impact of Structure, Process, Competencies, and Role Definition*, Insight Series Working Paper A Dynamic Capabilities View of Product Management: Developing High-Impact Product Managers to Drive Sustainable Growth Insight Series Working Paper, Customer Adoption of Multi Channel Usage: An Empirical Investigation of the Banking Industry, Integrating R&D and marketing: a review and analysis of the literature, Improving R&D/Marketing relations: R&D's perspective, Reducing conflict between marketing and manufacturing, PRODUCTION MANAGEMENTThe Product Managers Handbook - The Complete Product Management Resource. Serves as product expert with respect to competition, industry trends, tech advances, and customer changing needs. CAPITAL STRUCTURE PATTENRS: A STUDY OF COMPANIES LISTED ON THE COLOMBO STOCK EXCHANGE IN SRI LANKA, A study on the Impact of Current Economic Down-turn on the Liquidity Problems of Small Enterprises in the UK and the Role of Commercial Banks, Income Distribution in Multinational Firms through Transfer Pricing, INDIAN SAINTS AND REFORMERS ON VALUE AND EDUCATION - AN EMPIRICAL STUDY, Perceived Organizational Support and Withdrawal Intentions: A Study among Faculty Members, Geographic And Product Diversification Facilitating An Improper Distribution Of Wealth, Rethinking Human Resources for Social Innovation in Business: Trends. 17 There are plenty of schools and training opportunities for bankers looking to learn how to underwrite credit, manage compliance or configure network servers, but exceedingly few for those looking to learn how to deliver a successful product in a timely fashion. Initiate change based on feedback from internal stakeholders, customer feedback and business objectives. Mitigate impacts and plan for recovery. Project-based management has become increasingly important in the It is important to have product management for every organization so as the integration of the various things that can be achieved through it. If a platform banker cant explain an account or product in three sentences or less, its too complicated. Bank Council support the view of the Management Board, it will allow the Bank to insignificantly increase number of employees (only business-related positions) compared to loan and documentary portfolio growth rate. Size: 146.8 KB. [120 0 R 123 0 R] Such rapidly changing circumstances have prompted a number of significant changes in traditional bank management. 2: Product Development in the bank based on Waterfall Project Management The 13 th International Days of Statistics and Econo mics, Prague, September 5-7, 20 19 591 <> endobj This research highlights the 10 most significant . 2012-08-29T12:45:19.000Z Gathered data is accurate and helps make informed decisions, as well as prove compliance to the numerous banking regulations and standards. If you think this vacancy is the right next step in your ING career, we encourage you to apply. This paper focuses on the adoption of multi channel banking by existing banks customers through an investigation of the factors that influence customers acceptance of multi channel banking services. Focus on using and enhancing the fact base Base decisions on an improved understanding of customer, product and distribution channel revenue generation and profitability, built upon a robust set of data that is enhanced by rigorous collection and Product managers must evaluate the critical ways in which the pandemic affects their teams so they can mitigate the negative effects and plan for recovery. Fintech products also have to be integrated with card payment processing, investment platforms, open banking technologies, so they need sup tech and regtech solutions. Any kind of product placed before the consumer is the finished product that comes across various product verification and it is done by the product manager. The main motive of the productmanagement in docs template can be properly understood only after you download it. Product The solution that may be either used via mobile or web by the users is indeed a complete product. Banking Profitability and Performance Management Risk Management in Banking. Download the insurance product management template to get a gist of making the product management sample. endobj Driving customer behavior through targeted incentives, specific to your customer base and your bank, is the only way to keep checking accounts profitable. 18 November 2020. The new world of banking that we work in requires a new approach to keep product development as the engine of revenue growth rather than the anchor holding it back. The advantages of speed and surprise in a war zone are obvious. application/pdf endobj 70 Other Bank ATMs - Kshs. The R&D-Marketing Interface in Japanese High-Technology Firms, Determination of vegetable postharvest loss in the last-mile supply chain in Tanzania: a lean perspective, Impact of Total Quality Management and Service Quality in the Banking Sector, Changing patterns in industrial R&D management, CORPORATE GOVERNANCE, COMPANY ATTRIBUTES AND VOLUNTARY DISCLOSURES: A STUDY OF NIGERIAN LISTED COMPANIES. . International Journal of Research in Commerce and Management. endobj %PDF-1.5 % If not, get them on board; otherwise, you will meet roadblocks later. Below is the list of commercial bank management book recommended by the top university in India.. FRASER B W: Paper presented to Goldman Sachs & Co, Singapore, 14 December 1994, titled "The role and developments of local capital markets", reprinted in the Reserve Bank Bulletin, December 1994.; FREEMAN P: "The Collapse of the Penn Square Bank", P Zweig . The RiskWatch platform also serves as a central repository, storing . Product Manager at Bank Mendes Gans (BMG) As a Product Manager, you will contribute to BMG becoming the bank which provides top notch services and products for our customers in Netting and Cash Pool. Are you passionate about translating complex regulations in such a way that it goes hand in hand with an ideal customer Real Estate Valuation Expert (m/f) ING Luxembourg is looking for a Real Estate Valuation Expert (m/f), who will be working in the Front Office Team . The management team first analyses the whole system and then the brand or the product comes to the market. Strategic Management in Banking addresses the needs of leaders, including managers and board members, as well as financial advisors and consultants willing to play a key role in financial markets.. Product managements work is to integrate people, data, processes, and business systems. 3. modelling based performance management assumes greater importance in the banking world. [780 0 R 781 0 R 782 0 R 783 0 R 784 0 R 784 0 R 784 0 R 784 0 R 784 0 R 784 0 R 785 0 R 786 0 R 787 0 R 791 0 R 792 0 R 795 0 R 796 0 R 799 0 R 800 0 R 801 0 R 802 0 R 803 0 R 211 0 R 214 0 R 216 0 R 218 0 R 220 0 R 222 0 R 224 0 R 226 0 R 228 0 R 230 0 R 232 0 R 233 0 R 235 0 R 236 0 R 238 0 R 240 0 R 242 0 R 244 0 R 246 0 R 248 0 R 250 0 R 252 0 R 254 0 R 256 0 R 258 0 R 260 0 R 262 0 R 264 0 R 266 0 R 268 0 R 270 0 R 272 0 R 274 0 R 276 0 R 278 0 R 280 0 R 282 0 R 284 0 R 286 0 R 287 0 R 288 0 R 290 0 R 291 0 R 293 0 R 294 0 R] endobj Sie wollen das Brokerage bei Deutschlands grter Direktbank auf das nchste Level heben und wissen, mit welchen innovativen Ideen das gelingen kann? So the challenges in product management can be identified with downloading the template of the challenges in product management. The integration of data is important in the process of product management. ESAs updated RTS on taxonomy -related product disclosures - June 2021. Since agile programs are more fluid than traditional approaches, agile product management is a more flexible approach. When you develop the product, there must be an advertisement for this product and brand. The data collected from different sources and united into a single unit. This is a bank of tests . I expand this corollary beyond just information security to the security of knowing your product plan takes into account all possible outcomes, which is easier said than done. Download the template of the blood product template in your laptop that can be saved as well. Then the first step is the production of the product. 1149 0 obj A 24x7 service to solve day-to-day banking queries, provide product related information and product offers. Customer Relationship Management (CRM) came into the power when banking institutions were getting more and more competitive. 3. @eef;~}W?pq/oWw//euq|XovsyYu7HEH7j?R R >=}T_o2{~v\]?b/^M! Jan 1998 - Dec 19981 year. Mr. Moultrie is director, Advisory Services, for . [1099 0 R 1101 0 R 1102 0 R 1103 0 R 1104 0 R 1105 0 R 1106 0 R 1107 0 R 1108 0 R 1109 0 R 1110 0 R 1111 0 R 1112 0 R 1113 0 R 1114 0 R 1115 0 R 1116 0 R 1117 0 R 1118 0 R 1119 0 R 1120 0 R 1121 0 R 1122 0 R 1123 0 R 1124 0 R 1125 0 R 1126 0 R 1127 0 R] 109 0 obj endobj 4(5), 107-111. Understand customer needs The present study is carried to find pre-purchase behavior of prospective customers with respect to entry level cars of Ahmadabad city. The production team creates the brand and it is the responsibility of the management team that helps to keep intact the branding of the product. endobj The transition to a product management system has required banks to . endobj This is also the way we articulate our promise to offer frictionless banking. Introduction Operations Management explores the way organizations produce and distribute goods and services. They present their review and hypotheses within the framework of a causal map they have developed for studying functional integration.The causal map links cooperation to NPD success along situational dimensions, structural and process dimensions, and outcome dimensions. 200 0 obj So download this important segment of the organization. To determine the effect of product management bank on profitability. The risk management at banks' level aims at management of business risk and control risk. endobj Sie wollen das Brokerage bei Deutschlands grter Direktbank auf das nchste Level heben und wissen, mit welchen innovativen Ideen das gelingen kann? Keeping the details of action plans secret until implementation keeps enemies guessing the next move. CRM is dependent on process management completely that focus on Product management is an organizations life-cycle. Download themanagement in docsthat can be edited and printed when necessary. Also, In case of the banking industry, customer retention plays the critical role in customer service. Does this mean we have all the answers when it comes to ensuring the necessary level of cooperation and interaction between R&D and marketing? Lindsey Norman However, achieving those benefits requires the presence of other factors such as senior management involvement. Product management and the Of the product managers, 91 percent indi- marketing of financial cated that another major responsibility in- In many instances, the approval of senior services cluded improving/enhancing existing bank management was also required. The data are analyzed using the non-paramateric . The brand and product management can be funded by the organization to take care of the various products mentioned. The productivity and efficiency of core banking services can be greatly improved by automating banking and financial services. Financial risk management is the practice of protecting economic value in a firm by using financial instruments to manage exposure to financial risk - principally operational risk, credit risk and market risk, with more specific variants as listed aside.As for risk management more generally, financial risk management requires identifying its sources, measuring it, and the plans to address them. This study Examined the role of product management in the marketing of bank service. 205 0 obj Yet the product management literature has focused largely on creating successful products and has relatively little to say about creating effective product management organizations. 212 0 obj Appraisal of factors influencing tax avoidance and evasion in Nigeria. 3(12), 15-17, December (2014) Res. <> The investing in product management by the organization is an excellent option so that you can make more and more uses of the management. This website uses cookies and third party services. 1 0 obj The likelihood of current customers is tempted to do business online. Looking ahead, firms across banking, investments, insurance, and payment processing will have to continue to weigh priorities and make strategic decisions in order to adapt and excel in a fast-changing market. [866 0 R 867 0 R 868 0 R 869 0 R 870 0 R 874 0 R 875 0 R 875 0 R 875 0 R 875 0 R 877 0 R 878 0 R 878 0 R 878 0 R 880 0 R 881 0 R 881 0 R 881 0 R 883 0 R 884 0 R 884 0 R 884 0 R 886 0 R 887 0 R 887 0 R 887 0 R 888 0 R 891 0 R 893 0 R 895 0 R 897 0 R 899 0 R 900 0 R 903 0 R 905 0 R 907 0 R 909 0 R 911 0 R 912 0 R 915 0 R 917 0 R 919 0 R 921 0 R 923 0 R 924 0 R 927 0 R 929 0 R 931 0 R 933 0 R 935 0 R 936 0 R 939 0 R 941 0 R 943 0 R 945 0 R 947 0 R 948 0 R 951 0 R 953 0 R 955 0 R 957 0 R 959 0 R 960 0 R 961 0 R 962 0 R 963 0 R 447 0 R 450 0 R 451 0 R 453 0 R 454 0 R 456 0 R 457 0 R 459 0 R 460 0 R 462 0 R 463 0 R 465 0 R 466 0 R 468 0 R] <>stream . The opportunity At ING, appreciation and support for our employees comes before seeking external talent. Product managers are advocates for the customer's needs and desires. The product management helps you acquire the planning, and the various other steps in the process. To determine, if the management of the bank product leads to increase product quality. <> The desired outcome in any NPD effort is the timely commercialization of a profitable product. [964 0 R 965 0 R 966 0 R 967 0 R 971 0 R 972 0 R 972 0 R 972 0 R 972 0 R 974 0 R 975 0 R 975 0 R 975 0 R 975 0 R 977 0 R 978 0 R 978 0 R 978 0 R 978 0 R 979 0 R 982 0 R 984 0 R 985 0 R 986 0 R 987 0 R 988 0 R 989 0 R 990 0 R 991 0 R 993 0 R 994 0 R 995 0 R 996 0 R 997 0 R 998 0 R 999 0 R 1000 0 R 1001 0 R 1002 0 R 1003 0 R 1004 0 R 469 0 R] 165 0 obj So it is essential on the part of the organization that will help in the smooth and easy flow of the production and marketing of the product s. This emphasis has led to the adoption of the product management system in one form or another by many large, fullservice commercial banks. Business process management is a combination of tools and techniques that make banking services more efficient and flexible. <> The situational dimensions address the amount and types of integration needed in a project, which depend on such factors as the project phase and the level of project uncertainty. In this research, we took 116 samples from Ahmadabad city and qualifying people who want to buy a car in future or do not have a car yet intend to buy. depending on balance sheet management and funding strategies. It focuses on the global reassessment of the financial strategic canvas with the emergence of new players (e.g., Fintech and . endobj 445 0 obj A centralized knowledge management system can give bank employees a shared view of security protocols and best practices to help mitigate the risk of a breach. The sample of this research was 23 banks listed in Indonesia Stock Exchange over period of 2007-2014. Product management in the finance sector - the big challenges and what can be learned from other industries. Finally, firms will be obliged to invest in substantial upgrades in IT infrastructure, reporting systems and data management. This paper includes a quantitative survey and in general includes the development of a hypothesis testing tool. Study of the customers behavior is the most important factor for marketing of any goods and services. branch banking, ATM and Internet banking. McKinsey/Finalta found that banks are generating 65% of sales through digital channels in 2019, up from 36% only three years earlier. 200 Over the counter - Kshs. Impact of total quality management and service quality in the banking sector 2167 0919. For example, few would challenge the notion that quality function deployment eliminates barriers to functional integration and improves information sharing between functions. Every successful banker has to perform managerial responsibilities along with technical banking activities. Using behavior-driven pricing and product strategy allows your customers to bank the way they want while you maintain profitability. The way you present your product in the market will cater to more and more audiences for it. The best banks those that listen to their customers and respond take customer behavior into account and provide flexible solutions for individual financial needs, without introducing unnecessary complexity. The product management is an organization's life-cycle that functions within the system that will help in dealing, planning, forecasting, etc. 2017-09-13T02:20:28.732-04:00 Today, large commercial banks operate in a far more dynamic marketplace. Download Free PDF PRODUCT MANAGEMENT BLOCK 1: PRODUCT MANAGEMENT INTRODUCTION Unit 1: Introduction to Product Management Unit 2: Product Management Process Unit 3: The Product Planning System Adrian Eftimie So it is essential on the part of the organization that will help in the smooth and easy flow of the production and marketing of the products. Lindsey Norman [1005 0 R 1009 0 R 1010 0 R 1013 0 R 1014 0 R 1017 0 R 1018 0 R 1019 0 R 1020 0 R 1024 0 R 1025 0 R 1028 0 R 1029 0 R 1032 0 R 1033 0 R 1036 0 R 1037 0 R 1040 0 R 1041 0 R 1042 0 R 1043 0 R 1044 0 R 1045 0 R 1046 0 R 1047 0 R 1051 0 R 1052 0 R 1054 0 R 1055 0 R 1057 0 R 1058 0 R 1060 0 R 1061 0 R 1062 0 R 1063 0 R 1064 0 R 1065 0 R 471 0 R 474 0 R 476 0 R 477 0 R 479 0 R] All Rights Reserved 2014 - 2022 Template.net, 400+ FREE & Premium Management Templates - Download NOW. 2. Abstract. The cost of funds fluctuates rapidly and there is increased competition from both inside and outside the traditional banking industry . Delays in information availability: Banking is highly regulated and . * CTM: Corporate Treasury Management * BBM: Bank Branch Management 1. ePRM Coach Library of 68 Courses 2. 519 0 obj When you promote the product then you get attention from the public. Theproduct managerand the brand management both play an important role that will help in identifying and branding it. [1066 0 R 1067 0 R 1068 0 R 1071 0 R 481 0 R 484 0 R 485 0 R 487 0 R 488 0 R 490 0 R 1069 0 R 1070 0 R] endobj New product performance can be defined as the success of products or services in delivering and fulfilling customer's requirements (Adis & Jublee, 2010). Download the Brief: Industry Trends in Financial Services with Product Management Transformation. 185 0 obj Product management is an essential part of any organization. The survey method of the working group helps to compile a list of characteristics of the banking product, which have a significant influence on consumer choice with equal price factors. Q3-Q4 2021 . Research Journal of Management Sciences _____ ISSN 2319-1171 Vol. 180 0 obj endobj 643 0 obj This is Us. Developed a Request for Quotes system for a large . IEEE Transactions on Engineering Management, Journal of Telecommunications System & Management, International Journal of Research in Commerce and Management. Chapter 3: Risks in banking 33 Chapter 3: Risks in banking Essential reading Saunders, A. and M.M. AbstractSuccessful product innovation hinges on close R&D/marketing relationships, especially in technology-based organizations. endobj It appeared in the USA at the end of 1950s, in Germany during 1960s and intensively in 1970s. Each mission has a purpose that the entire team understands. endobj 126 0 obj Further reading Bessis, J. <>stream One of the core concepts in agile is that the scope of a project is fluid, while resources stay the same. The results shows that there is a significant relationship between the quality of online service to the customer, the quality of online system, the quality of banking services products, overall quality of e-banking services and customer satisfaction. Your working environment ISIM is a subsidiary of ING Luxembourg. The book is a must-read reference for all practising bankers, risk management experts, audit professionals, and C-level executives in banking." Harish Nair, Senior Vice President, DBS Bank India ABOUT THE AUTHOR Beata Lubinska is Head of Market Risk at MeDirect Group in London, where her focus is on Interest Rate Risk in the Banking
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